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Magic Story

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Magic Story iOS App

Your magical adventure begins the moment you place your order! Our on-demand printing process starts immediately, and books typically ship within 2-4 business days of ordering.

Your magical adventure begins the moment you place your order! Our on-demand printing process starts immediately, and books typically ship within 2-4 business days of ordering.

When does my book ship?

Orders & Shipping

What is Magic Story?

How does Magic Story support positive screentime?

How does personalization work?

What makes Magic Story different from other children's content?

Are the stories educational?

Are there hardcover and softcover options available for printed books?

Are Magic Story books appropriate for gifting?

Do you offer language options other than English?

General

What is the Magic Story Subscription?

What is included in a Magic Story Subscription?

Can I choose a different story each month?

How can I update or correct an avatar for a monthly subscription?

What if I want more than one book in a month?

How can I manage multiple subscriptions for my children in one account?

Can I cancel my Magic Story Subscription?

What happens if I cancel my Magic Story Subscription?

Account & Subscription

How can I access my stories digitally?

How do I access my account and stories through the app?

How do I get the Magic Story app on my iPhone or iPad?

Can I enjoy the stories offline?

Is music available with the stories?

Can the app read the stories aloud?

Is there an Android app available?

Digital Access iOS

How long does it take to print a personalized storybook?

Can I review the personalized book before ordering?

How can I create a personalized story for my child using the iOS app?

Can I include more than one child in a single storybook?

Can I include a pet in my Magic Story book?

Heroes & Personalization

What should I do if my order details are incomplete or unclear?

How can I update my shipping address?

What shipping methods are available?

How long will it take to receive my Magic Story book?

How can I track my order?

What should I do if my order shows delivered but I haven't received it?

What if my book arrives damaged?

Can I return or exchange my book?

Can I make changes to or edit my order after placing it?

What happens if I have an issue with my book?

How do I login to the iOS App?

Why can't I see my orders or stories?

Troubleshooting

When does my book ship?Updated 8 months ago