What should I do if my order shows delivered but I haven't received it?Updated 7 hours ago

If your order status indicates it has been delivered but you have not received it, we recommend taking the following steps:

• Check with other members at your address to see if they received it on your behalf.
• Inquire with nearby neighbors in case it was mistakenly delivered to them.
• Visit your local post office to confirm if they have additional delivery information.

If the package still does not turn up, please let us know, and we will work to resolve the issue and ensure you receive your order.